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Get in Touch

Our Auckland team typically responds within 24 hours on business days (NZST).

Send Us a Message

Whether it's a merch order question, delivery enquiry, editorial feedback, or media partnership — drop us a line and we'll get back to you quickly.

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Frequently Asked Questions

Do you accept online payments? +
No. SkyBolt Hub NZ operates exclusively on a cash-on-delivery model. You pay our courier when your order arrives. We do not process credit cards, bank transfers, or any online payment for merchandise.
Where do you deliver? +
We currently deliver across all of greater Auckland — from Orewa in the north to Papakura in the south, and from West Auckland to the eastern suburbs. If you're unsure about your area, email us at supp@skybolthub.nz.
Is the interactive demo real gambling? +
Absolutely not. The demo on our Game Review page uses virtual credits only. No real money is used, staked, or won. It is a purely educational simulation to demonstrate the game's mechanics to our readers.
How long does delivery take? +
After placing your order, our team will contact you within 24 hours to confirm your details and arrange a suitable delivery time. Most Auckland deliveries are completed within 2–3 business days of confirmation.
Can I return or exchange merchandise? +
Yes. We offer a 14-day return policy on all unused merchandise in original packaging. Contact us at supp@skybolthub.nz within 14 days of receiving your order and we'll arrange a pickup and full exchange or refund.